Quality Assurance Rep, Ops - TekWissen

We are looking for a detail-oriented Quality Assurance Representative (Operations) to ensure high standards of quality across operational processes. The ideal candidate will be responsible for monitoring workflows, identifying gaps, and improving overall process efficiency.



In this role, you will review operational activities, conduct quality audits, and ensure compliance with company policies and industry standards. You will work closely with cross-functional teams to analyze performance data, identify trends, and implement corrective actions to enhance service quality.



Key responsibilities include evaluating processes, documenting quality metrics, and providing feedback to improve operational performance. The candidate should have strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders.



This role requires a proactive approach to problem-solving and a commitment to continuous improvement. Experience in quality assurance, operations, or process improvement will be an added advantage.